I bought a dishwasher from Sears for ~$700.00. 7 months later it mal-functioned and flooded my house causing hundreds and possibly thousands of dollars in damage. After a prolonged fight, they originally wanted to charge me a 15% restocking fee, they agreed to reimbuse me for the full cost of the appliance if I bought another one from them. The replacement machine was ~$600.00 and now they feel entitled to keep the $100.00 difference despite the time, trouble, and travel this has cost me. Not to mention the huge hole in my family room ceiling.
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